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Shipping Policy

Shipping Policy

 

We have several fulfillment centers that store and ship our products. If you order more than one item, each may be shipped from a separate location, and therefore, may arrive at different times. Your original estimated shipping amount does not change if more than one shipment location is used. Shipping timeframes depend on the type of item you buy, the time it leaves the warehouse and the shipping option you choose. Shipments are usually delivered in 1-10 business days. We use FedEx, UPS & USPS only to ship out items. All shipments are automatically insured.

 

We ship to street addresses only (sorry no P.O. Boxes) within the 48 states, District of Columbia, Alaska, Hawaii and Canada. Sorry, we do not ship to Puerto Rico, Guam, Mexico, U.S. Virgin Islands or Military APO/FPO addresses.

 

How can I cancel an order that has not already shipped?
Please immediately contact us to inform us that you would like your order canceled and we will confirm your refund via email. If the item has already shipped there is no way for us to cancel shipment.

 

Need help? We're available at888-634-9494 - Email us atsales@towuniverse.com or

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